BMC ProactiveNet Performance Management 9.5: Administering Part 2


  • BMC ProactiveNet Performance Management administrators
  • BMC ProactiveNet Performance Management users


In this course, participants will gain competency in performing BMC ProactiveNet Performance Management 9.5 administrative tasks, through discussions, demonstrations, and lab exercises.
Key topics include knowledge base management, event collectors, event adapters, event management policies, event rules, and service models (in BMC ProactiveNet Performance Management and in BMC Atrium Configuration Management Database).

Kursinhalte (Module):

  • Introduction to BMC ProactiveNet Performance Management 9.5
  • Introduction to Event and Service Impact Management
  • Cell Configuration Basics
  • Knowledge Base Management
  • Event Collectors
  • Event Rules
  • PATROL Event Integration with BMC ProactiveNet Cell
  • Event Management Policies
  • Service Impact Management
  • Service Models Using BMC Impact Model Designer
  • Integration with BMC Remedy Service Desk (IBRSD)
  • Event Adapters
  • SNMP Trap Adapter


  • General knowledge of the Internet Protocol Suite (TCP/IP)
  • General understanding of Microsoft Windows and UNIX operating systems (from a user perspective)
  • General knowledge of networking hardware and architecture, and web application architectures
  • Preferred: Hands-on exposure to ProactiveNet or similar technologies


5 Tage

Deutsch (Kursmaterial in Englisch)

€3.250,-- pro Person (zzgl. MwSt.)


Peter Eberhardt

Peter Eberhardt,
Manager Education

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